Privacy Policy
Effective Date: 01/01/25

At Chocolate Genius (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://chocolategenius.com, engage with our services, or make purchases from our store. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identifiers: Name, email address, phone number, shipping and billing address
  • Payment Information: Credit card details (processed securely via third-party processors like Stripe or Shopify Payments)
  • Account Data: Login credentials, order history, preferences
  • Marketing Data: Communication preferences, survey responses, event RSVPs
  • Usage Data: Browser type, IP address, device information, pages visited, referral source

We collect this information when you:

  • Visit our website
  • Make a purchase
  • Subscribe to our newsletter
  • Register for an event or virtual experience
  • Fill out a contact or inquiry form

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Deliver curated chocolate experiences
  • Respond to customer service requests
  • Send marketing communications (you may opt out at any time)
  • Improve website performance and user experience
  • Comply with legal and regulatory obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers (e.g., shipping, payment processors, email platforms)
  • Event partners or facilitators when required to fulfill a co-hosted experience
  • Regulatory or legal authorities as required by law

All third-party service providers are contractually obligated to keep your data secure and use it only for the purpose intended.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize your browser or device
  • Understand browsing behavior
  • Personalize content and offers
  • Measure the effectiveness of marketing campaigns

You can control cookie preferences through your browser settings.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including satisfying legal, accounting, or reporting requirements.

6. Security

We take data security seriously. Our website uses SSL encryption and follows industry-standard protocols to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Depending on your location, you may have rights under applicable privacy laws, such as:

  • Accessing your personal data
  • Requesting correction or deletion
  • Withdrawing consent
  • Objecting to processing

To exercise any of these rights, please contact us at: team@thechocolategenius.com

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices of other sites and encourage you to review their policies.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most current version will be posted on our website with an updated effective date.

11. Contact Us

If you have any questions or concerns about this policy, please contact:

Chocolate Genius
Email: team@thechocolategenius.com
Phone: 407-603-4043
Website: https://chocolategenius.com